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Academic Journal

Contextual ambidexterity facing disruptive innovations: the case of a contact center ; Ambidestria contextual frente as inovações disruptivas: o caso de um contact center

Authors : Silveira Saito, Lígia Maria; Domingues, Carlos Roberto

Subjects: Inovação Disruptiva; Ambidestria Contextual; Contexto Comportamental

Source: Future Studies Research Journal: Trends and Strategies; Vol. 14 No. 1 (2022): Janeiro - Dezembro; e0676 ; Future Studies Research Journal: Trends and Strategies [FSRJ]; v. 14 n. 1 (2022): Janeiro -

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